General Terms of Sale
General Provisions
1. Unless otherwise agreed with the express written consent of LCI CHEVAL, all of our activities are governed by these General Terms of Sale. Any order implies the customer’s express, full and irrevocable acceptance thereof, notwithstanding the existence of any document or general conditions issued by the customer which would exclude their application or contradict them.
2. LCI CHEVAL primarily carries out retail and trade sales to private individuals and professionals. LCI CHEVAL is a French manufacturer.
3. LCI CHEVAL is only responsible for the content of the web pages it publishes. The photographs on our website and in our commercial documentation are for illustrative purposes only. We therefore invite you to refer to the description of each product for precise specifications; and in case of doubt or if further information is required, to contact us.
Article 1 – Prices
The prices of our products are indicated in Euros inclusive of all taxes (VAT + other taxes), excluding shipping costs. LCI CHEVAL is free to modify its prices at any time, products being however invoiced on the basis of the rates in force at the time of the validation of the order by the customer.
Article 2 – Order
Unless proven otherwise, it is agreed that the data recorded by LCI CHEVAL shall constitute proof of all transactions between LCI CHEVAL and its customers. The quote signed by the customer serves as proof of acceptance of the order. SIRET No. 477 997 746 00029 APE Code 4673A – Intracom. VAT No. FR 55477997746 – RCS Rennes
Article 3 – Availibility
Our products are offered for sale subject to their availability on the website at the time of order, within the limits of available stock. They are manufactured to order.
Article 4 – Payment
Any order requires the payment of 10% deposit, the amount of which will be specified in the quote issued by LCI CHEVAL. Payment can be made by credit card, or by bank cheque, provided it is issued by a bank based in metropolitan France or Monaco. The cheque must be notified to LCI CHEVAL. The cheque will be deposited upon receipt and will validate the order.
The balance of the order MUST be paid by bank transfer 10 days before shipment, failing which delivery cannot take place. L.C.I CHEVAL protects itself against non-payments occuring upon recepit of orders by our customers.
Article 5- Retention of title
The products sold by LCI CHEVAL remain its proprety until full payment of the price by the customer, whether the customer is solvent or subject to collective insolvency proceedings. The customer must store the goods in such a way that they can be indivdually identified, and must in particular scrupulously preserve the identification markings; goods in sotck similar to those sold by LCI CHEVAL shall be presumed to be those unpaid for. Deposits received shall remain definitively retained by us, as compensation for the depreciation of the goods.
The customer shall futhemore bear the costs of recovery.
Article 6 – Delivery
Delivery is the responsibility of the customer. Products are delivered to the delivery address indicated by the customer on the quote or when placing the order. Specific delivery by articulated lorry requires the customer to take responsibility for ensuring access to the specified delivery location. The delivery address MUST be accessible by a 44-tonne articulated lorry up to the point of delivery. For manoeuvring the lorry: a turning radius of 20m is required. Should any problem arise during delivery due to difficult access or unsuitable terrain, the company reserves the right to refuse delivery, in which case the customer undertakes to find an alternative unloading location nearby that is accessible. Unloading time must not exceed 1 hour, otherwise additional charges will apply. In the event of impossibility, a penalty of €150 per product will be automatically invoiced as compensation for the difficulties created and deducted from the deposit paid. An alternative, suitable transport will then be arranged at the customer’s expense. The customer must arrange unloading with the presence of two people for small parcels (1 stable or 1 shelter), or a forklift for the unloading of larger parcels. The unloading option can be arranged upon request at an additional charge.
Article 7 – Reservations
Our non-professional customers must immediately notify LCI CHEVAL in writing with photographs upon delivery of any reservations regarding the condition of the delivered product (for example: damaged parcel, already opened, etc.).
Failling this,they shall be definitively deemed to have accepted the apparent defects of products sold. Our professional customers may not raise any claim after delivery, in writing on the delivery, in writing on the delivery note. It is agreed that LCI CHEVAL shall not be held to any warranty, in terms of in particular but not exclusively conformity, hidden defects or product defectiveness within the meaning of Articles 1386-1 of the Civil Code, where no claim has been mentionned as stated above.
Article 8 – Product conformity
Justified claims (defective, damaged or non-conforming products) will be subject to the necessary repair to ensure conformity of the ordered equipment. In the event that repair is impossible, we will proceed with its replacement, or with the refund to the customer of the sums paid in exchange for the return of the ordered equipment should replacement prove impossible. Our customers must in such cases provide a written and detailed account, supported by photographs, of the issues encountered. Shipping costs will be covered by LCI CHEVAL upon presentation of supporting documents. It is agreed that the liability of LCI CHEVAL shall not extend beyond this, due to the particular use specific to each customer, and no additional compensation may therefore in particular be claimed on the grounds of order conformity. SIRET No. 477 997 746 00029 APE Code 4673A – Intracom. VAT No. FR 55477997746 – RCS Rennes
Article 9 – Responsability
The products offered comply with current French legislation. LCI CHEVAL shall not be held liable in the event of non-compliance with the regulations (for example, those arising from planning permissions…) of the country in which the product is delivered. It is therefore the responsability of our customers to verify with the local authorities the possibilites of importing and using the products or services envisaged. Futhermore, our options (fixing options in particular) are offered for sale as an addition to our products. Our customers being aware of the risks of adverse weather conditions, L.C.I CHEVAL shall not be held liable for any damage caused by inedequate ground fixing (concrete slab, concrete pad or any type of anchoring)
Article 10 – Applicable Law – Disputes
This contract is governed by French law. In the event of a dispute, the French courts shall have sole jurisdiction.